1. Register for free

app

Get the nextbike app and register via smartphone.

hotline

Our customer service is happy to help you register. Call +49 (0)30 692 050 46*.

website

Go to

Registration

* A service fee of 3€ will be charged for all hotline registrations.

Once registered it is possible to use all nextbike-affiliated bike sharing systems worldwide.

2. rent a bike

Our bike sharing models can differ from city to city. Please make sure to enter your location in order to receive specific information regarding your city.

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OR
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Enter the bike number.

Scan the QR-Code.

Receive the four-digit lock code.

Open the combination lock.

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Contact our customer service under +49 (0)30 692 050 46 and name bike number.

Receive the lock code via text message.

Open the combination lock

IN GENERAL: Enter the bike number - receive the four-digit lock code - open the lock.

You can use a single account to rent up to four bikes at once.

3. Return a bike

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Return the bike to an official station and close the lock. Within the inner circle you can return your bike at any main street or junction. 

ODER

Return your bike via app by selecting the chosen station. If you return it at a main street or junction simply return your bike via BikeComputer.

ODER

Confirm your return by calling our customer service under +49 (0)30 692 050 46.

Activate the BikeComputer by pressing a digit and hold your customer card up to it. Wait until the BikeComputer confirms the return.

IN GENERAL: Close the bike lock - select the appropriate station via the app, BikeComputer or hotline - confirm your return.

Starting credit

Before being able to take off on your first ride, you will first have to activate your customer account by verifying your means of payment (Credit Card or debit).


  • Upon confirming your payment method, you will be charged 1€.

  • This 1€ will be credited to you as a starting credit and can be used with all tariffs.

  • After debit via Credit Card your customer account will be activated immediately. Debitting via credit transfer may take up to four days.

  • You can change your means of payment at any time.

Mobile apps for nextbike

Mobile apps for nextbike

Mobile apps for nextbike